This is something I have been working on. One of the main issues my users have run into is navigation. The Gov. websites often are not very user friendly; so its hard and time consuming to navigate to and apply for the correct services. To address this I have users just speak on their "Intent" for example: "I need help with housing and food assistance, my kid has a peanut allergy and I just lost my job so I don't know what to do."

Note: This is a real request

What happens here it a custom program is created, the program has a protocol that shows exactly how the agent navigates the Gov. system and applies for the benefits. Standard modules are applied to actually do the real work of applying, followups etc...

Despite having a lot of professional experience I have not been able to even get a follow-up interview for a job so I am just pouring my efforts into this.

I have been able to help people get housed, apply for benefits, get into shelters and most recently I started working on erpo.law to speed up and reduce the paperwork on all sides for red flag laws.

Lots of the people that have helped me have done so under the table and not at the approval of their agency heads.

Here is a short vid showing a request that locates an existing program, programs can be codified into re-useable units for people w/ common needs or created in real time... Staffed via O*NET roles that hit real providers I minded from other websites.

Video: https://youtu.be/JOjG71i2F5E

Note: This one matters to me a lot because my mom was in and out of mental institutions my whole life and I been committed before so I really like helping that population because I get it more than most do.

Im also doing city agencies NYC, Boston, Miami, LA, and Vegas to start because they all have their own tld so its easier for me to filter out the bs traffic and bots and stuff.

In terms of scaling human effort the HITL for each module/protocol-chain step can be delegated where needed and the program will persist that prefrence etc...

Characterizing Agentic Flooding of Government Services